Frequently Asked Questions

Can you repair any kind of hardwood floor?

Certainly. Whether it consists of boards, herringbone or parquet blocks. Oak, elm, walnut or beech.

We start by checking every board – if any are loose, we fix them in position. We then tidy up the surface: removing old tacks and nails – and hammering protruding nails flat.

When boards or blocks are damaged beyond repair, we replace them with reclaimed timber. Calling on our network of reclaimed wood suppliers, we endeavour to match them for age and quality.

Can you fill the gaps?

If you wish. The even look of a gap-filled floor is pleasing to the eye but not always necessary. Filling gaps tighten the floor – minimising timber movement – and helps prevent draughts and the build up of dust.

Gap can be filled by:

* resin – for floors with lots of fine gaps, such as parquet and mosaic. Dust from the floor is mixed with a resin and applied to the gaps with a filling knife.

* wooden strips – solid fillets of reclaimed pine and other timbers are glued, forced into the gaps – and chiseled back before sanding flat.

Hardwood Floor Refresh Co. does an authentic job – whatever the age and condition of your floor. The hardwood floors of a 1460 house in Harrow had boards three inches thick.

After machine sanding, areas needed to be finished by hand – with the gaps filled with wooden slivers up to an inch wide. After five coats of clear lacquer, the floor began its next five hundred years of service.

What exactly is floor sanding?

After any repairs, restoring a hardwood floor continues with the removal of the old layers of sealant – oil, lacquer varnish – back to smooth bare wood. Sanding machines use various grades of paper to strip, level and smooth the surface of the wooden floor.

I don’t know whether my floor needs repairing or replacing

It’s our job to advise you! Hardwood Floor Sealing Co. have been in the hardwood floor restoration business for 20 years and have worked on hundreds of floors in domestic and commercial settings. We are reliable and friendly with numerous satisfied customers.

Our staff – fully qualified in sanding techniques and machinery – are members of the National Wood Floor Association, the NWFA.

We always recommend the best quality materials. Why have a hardwood floor repaired, levelled and sanded – and then skimp on the products?
Finishes need a recommended number of coats, while poorer quality stains and sealants are patchy and uneven and give a dirty appearance.

The best products give an even coverage with depth. Many of these are only available to members of the trade.

And the better the finish, the more resistant it will be to wear and will stay looking good. A hardwood floor is a long term investment – quality lasts and proves the best value in the long run.

Won’t it be very expensive?

Don’t be put off by the wretched look of your floor. It may only be on the surface.

Cost depends on the current state of the floor, the repairs needed, its evenness – and its restoration history. And whether you want to leave it in its natural state – or require any staining.

A hardwood floor restoration is a major project for your home or business premises. It pays to go for a job that lasts.

We have set prices for every stage in the restoration process, so can create a package to suit your pocket. You’ll get a fixed quote for the job – so will know exactly what you will pay.

The floor will take a lot of punishment – but must stay looking good...

We can recreate a floor that will do whatever job you require. At your free assessment, we will help you determine just what you need.

Where is the floor situated and subject to what kind of use? Will it be a showpiece? Or subject to normal everyday wear – including children or animals? Do you want a floor to stay shiny and new – or one to withstand numerous careless feet?

Do you want a hard-wearing floor that requires little maintenance? A lacquered floor is durable and can look good for years. Floors treated with wax or oils have a beautiful and natural look – but need the aftercare of a once or twice yearly refresher coat.

What about all the dust and disruption?

Repairing and sanding a hardwood floor is a noisy, dusty and disruptive process. From the hammering of boards to the sanding to leaving the floor to dry… you will have to accept a degree of disruption.

But the short term inconvenience will be well worthwhile.

As for dust, the older-style drum sanders create a large amount that can linger in the atmosphere for days.

Hardwood Floor Polish Co. use modern cylinder machines with a unique dust collection system. The bags are kept outside the rooms being sanded – and remove 98% of all dust.

We also minimise dust through covers and by masking off doors and windows.

We’ve awkward-shaped rooms

Floor stains and lacquers need to adhere on top of a smooth and level finish.

We cover the whole floor by using edging sanders and fine tools for those awkward corners – giving a complete and even sand. Uneven areas are prone to wear, hold dirt and are difficult to clean.

And don’t worry about those ugly traces of old Victorian lacquer on the floor – such as black bitumen or wax. Our sanders will remove every trace.

You have an unwanted old feature such as a concrete fire hearth? Its days are numbered. We’ll remove it and fill in the gap with matching flooring.

I’ve heavy items of furniture in the room…

All rooms have to be cleared of furniture before we start work. But please don’t risk your back! Allow us to move furniture for you – and put it back once the floor is fully sealed.

Ask us to do this part of the job. Don’t risk replacing furniture and kitchen appliances – and then damaging your priceless new floor!

The floor is covered in old carpets...

When you rip these up, bits can be left behind, secured with carpet staples – a challenge to remove without the right tools.

And then you need a van and a friend to help you take them to the tip… Leave it to us to to take your old carpets away – and dispose of them in the right place.

I’m confused about all the different finishes?

You may well be. It’s easy to be overwhelmed by the available variety of lacquers and varnishes; stains and oils.

We’ll recommend the best treatment for your floor’s repair and restoration – and the most suitable and up-to-date materials. Whether natural or artificial, wax or lacquer, we’ll demonstrate their qualities – to help you make your choice for the floor you want.

And what about aftercare?

A restored hardwood floor is a long-term investment that will continue to give you service for years. Hardwood Floor Resurface Co. will offer you support in all questions of maintenance and aftercare – from minor repairs to fresh coats of sealants.

We want you to enjoy your asset for years to come.

Can you restore a staircase?

Certainly. Stairs are often neglected features – covered in carpets or layers of old paint for generations. Stripping requires great skill and is a painstaking task. But the results can be startling.

We strip and sand the entire tread and risers – then coat them in a clear natural or stained finish. For a showpiece feature, the riser can be painted white – leaving the tread in a clear or stained sealant.

Please note that we do not treat banisters.

Can you match my period floors?

Just leave it to us. For blocks or boards of any age, we can source the timber to match from our national network of reclaimed wood suppliers.

An example was an office in central London with 1930s parquet blocks. With 40 sq ft missing, we searched for replacements within the capital – to no avail.

Going further afield, we eventually found the right blocks in Nottingham – from the demolition of an old mews building.

The job was only starting, as each block was double the required thickness. After cutting each in half and laying the floor, we sealed with three coats of hard wax oil.

The results matched the hard work, with the staff of the company now working in modern glass-partitioned offices – and enjoying the beauty of a period floor.

Why don’t I hire a machine and do it myself?

People who say this often turn out to be the ones who call on us to rectify the damage they’ve done to their floor.

Please don’t join them. We hate these jobs. The floor often ends up with uneven sanding – and clatter marks where the machine has reverberated across the floor.

Why? Machines hired from a shop are usually the old drum sanding models – heavy and difficult to manoeuvre, particularly for a novice. A beginner also cannot gauge the amount of wear on the floor – with the danger of removing not only the old sealant, but too much timber. And the machine will not sand awkward corners. Prepare to get down on your knees for sanding by hand.

Your hardwood floor is too precious to take these chances – especially when you will probably end up spending more money. Do call on us first; we’ll give you a free assessment and do a job that will last for years.

Once repaired and sanded, the next stage is to decide on the finish. Do you want to leave the floor in its natural state or change it with a different colour?

Clear natural stains enhance the wood grain, while coloured stains transform a floor by giving colour, richness and depth to the wood (eg a darker pine floor)

Can’t you just use a coloured varnish?

Coloured varnishes or lacquers are available – but we don’t recommend them… An even colour is not easy to achieve – and the finish tends to lose its colour when the surface is damaged.

Staining and varnishing is far better done in two distinct stages. The colour both easier to control and remains unaffected as the sealant wears away.

I prefer to avoid chemicals?

Easy nowadays – with modern water-based stains. Of similar quality to the traditional stains based on oils and solvents – they are completely safe and odour free. They come in all the traditional wood colours through to contemporary pigmenting: eg white, red, blue or even pink!

Whatever the colour – unusual or specific – we can mix and match. As when we were faced with the floor in an ancient castle. We finally matched its time worn colour – after mixing seventy five different pigments!

Another option is to paint the floor – or use a coloured wax for an affordable new look, particularly on floors with dull, washed colours.

Lime wax, for example, gives an attractive soft tinting effect on the visible wood grain.

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